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NEW GUEST? START HERE.

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Before Your Visit

We want your first experience at High Society Collective to feel thoughtful, seamless, and personalized from the start.

Before booking, we recommend exploring our About Us, Team, and Service pages to learn more about our approach, understand our service structure, and find the provider who feels like the best fit for you.

 

Ready to Book?

Begin by selecting your preferred service provider, followed by the service you would like to book.

Once your appointment is scheduled, please complete all required new guest forms before your arrival. These forms help us prepare for your visit and provide the most personalized experience possible.

Your forms may include questions about:

  • Allergies or sensitivities

  • Sensory needs or preferred accommodations

  • Current at-home care routines

  • Service history and desired results

  • High Society Collective policies

You will also be asked to review and sign our cancellation, rescheduling, late arrival, and no-show policy.

After your appointment is confirmed, you will receive a text with directions, parking information, and any additional details you may need before your visit.

Still have questions? Call or text us at 614-595-1410. Our team is happy to help guide you toward the right provider or service.

Your Consultation + Service

Every service at High Society Collective begins with a thoughtful consultation. This may take place during a separate consultation appointment or at the beginning of your scheduled service, depending on the provider and service selected. Before your visit, you may receive a pre-consultation form so we can learn more about your hair, scalp, skin, lashes, current routine, service history, and desired results. Your provider will then continue the conversation in person, allowing them to ask the right questions, assess your needs, and create a plan that feels realistic and personalized to you. Consultation times vary depending on the service and your individual goals, but most take approximately 10 to 15 minutes. Once your consultation is complete and your service plan is confirmed, it is time to relax and enjoy the experience. Whether your service takes place that same day or is scheduled for a future visit, you will leave with a clear understanding of your options, recommended maintenance, and what to expect moving forward. Our goal is never to rush the process. The best results begin with listening, understanding, and creating a plan that supports both your desired outcome and the long-term health of your hair, scalp, skin, or lashes.

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After Your Visit

7-Day Hair Adjustment

If you have any concerns with your hair service, please contact us within 7 days so we can discuss an adjustment.

2-Day Lash Adjustment

For lash services, please contact us within 2 days if you have any concerns so we can address them.

Aftercare Expectation

Following your recommended aftercare is important for maintaining your results and the longevity of your service.

No Refunds / Adjustment

Services are non-refundable. If you have a concern, please contact us within the applicable adjustment window so we can determine the best way to assist you.

Love Your Results?

Sharing your experience is one of the best ways to support our salon and help future guests discover High Society Collective.

Share the High Society Experience

 

Know someone who would love High Society Collective?

When you refer a new guest, they will receive $20 off their first visit. After their appointment is completed, you will receive $20 off your next visit as our thank-you for sharing the High Society experience.

Please make sure the new guest provides your name when booking or checking in so we can properly apply the referral reward.

Questions, comments, or concerns after your appointment? Please reach out. Our team is always happy to help.

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HOURS

SUNDAY

Closed

MONDAY

Closed

TUES

8AM - 6PM

WED/THURS

10AM - 8PM

FRI

8AM - 4PM

SATURDAY

9:00 AM - 4:00 PM

FOLLOW US

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ADDRESS & PHONE

186 E. Winter Street

Delaware,  OH 43015

(614)595-1410

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